The American Public Works Association (APWA) presents the latest episode of Public Works Radio, exploring the critical role of Accreditation in Public Works.

In this episode, host Bailey Dickman sits down with Troy Shaw, PE, Director of Public Works and City/County Engineer for the Unified Government of Wyandotte County, Kansas City, Kansas, and Jeanette Klamm, Associate Director of Credentialing with APWA. The conversation reveals how accreditation serves as more than just a compliance framework—it transforms workplace culture, builds team confidence, and strengthens community credibility.

A structured documentation framework is essential in public works, serving as the backbone of risk management, institutional knowledge capture, leadership continuity, and community outreach. Accreditation verifies compliance with critical, life-sustaining responsibilities that agencies manage daily. Yet beyond the formal evaluation and nationally recognized practice review process outlined in the Public Works Management Practices Manual, accreditation drives something deeper: continuous self-improvement and cultural transformation.

Tune into Public Works Radio through your favorite podcasts medium.
Every month, two new episodes will be available for listening and downloading.

Topic requests, episode feedback, and all other podcast inquiries can be
directed to podcast@apwa.org, or you can learn more here.