Transforming Public Service with Automation & AI
OpenGov's latest publication showcases how local governments are using Artificial Intelligence (AI) & Automation to overcome staffing shortages, modernize essential services, and build lasting resilience.
Manual workarounds and 25-year-old systems can’t keep up with today’s challenges—or tomorrow’s expectations. Local governments across the country are turning to modern, AI-enabled software to unlock new levels of efficiency, transparency, and service delivery.
This exclusive playbook, developed in partnership with Smart Cities Dive, explores how governments are automating high-impact workflows across permitting, procurement, budgeting, asset management, and more.
See how leaders are putting AI to work where it matters most.
Topics Include:
- How AI is helping short-staffed teams meet growing community needs
- Which manual workflows are most ready for automation—and why!
- Real examples from cities like Gahanna OH, Glendora CA, and Chattanooga TN
- What “trustworthy AI” looks like in a government setting
- How to evaluate modern solutions built for public sector performance
About OpenGov
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts, serving over 2,000 communities across the U.S.
OpenGov is built for the unique asset management, permitting & licensing, procurement & contract management, tax & revenue collection, budgeting & performance, reporting & transparency, and financial management needs of the public sector.
